Level 5 Operations/ Departmental Apprenticeship

Overview

This apprenticeship is design for supervisors or managers looking to move to a more senior management role. This Apprenticeship will typically take 24 months to complete. However, can take less depending on the prior experience of the individual.

Who this programme is for?

This apprenticeship is suitable for the role of Middle Manager, Operations Manager, Regional Manager, Divisional Manager, Store Manager, Department Manager and a variety of specialist managers. You will be responsible for Inputting to strategic planning, creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, supporting people through coaching & mentoring.

Quick Glance

Relevant to

Individuals seeking a strong foundation in operations management and departmental leadership

Entry requirements

Requirements are assessed on a case-by-case basis.

Type

Apprenticeship

Standard

This apprenticeship follows industry-set standards, setting you up for success.

What will you learn?

The level 5 operations/ departmental manager Apprenticeship is aimed to develop the following knowledge, skills, and behaviours:

Knowledge
Skills
Behaviours
Operational management Operational management Takes responsibility
Project management Project management Inclusive
FinanceFinanceAgile
Leading people Leading people Professionalism
Managing people Managing people
Building relationships Building relationships
Communication Communication
Self-awareness Self-awareness
Management of self Management of self
Decision making Decision making

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Delivery Methods

Workshops & Seminars

Online resources for self-study

One-to-One coaching session

Professional Discussion

Learning as the part of (rolling) cohort

Practical on-the-job learning

Apprenticeship (A-Z); Businesses

There must be a genuine job available with a contract of employment long enough for an apprentice to complete their apprenticeship. Employers must pay an apprentice’s wages and the role must help them gain the knowledge, skills, and behaviour they need to achieve the apprenticeship with support from the employer.

Apprenticeship is an effective and productive way to grow talent and develop a multi-talented, motivated, and skilled workforce. Following are some known facts about apprenticeships (https://www.apprenticeships.gov.uk/employers/benefits-of-hiring-apprentice#):

  • 86% of employers have said that they were able to develop skills relevant to their organisation with the help of apprenticeships.
  • 78% employers claimed that apprenticeships improved productivity in their organisations.
  • 74% of employers said apprenticeship helped them to increase the quality of their product or service.

Some other benefits include:

  • Adapt the training of an apprentice according to your business needs.
  • Highly motivated to learn new skills and grow in your company
  • Expansion and upskilling of your workforce.

The government has set-up funding bands to determine the maximum you can spend on each apprenticeship training course through your digital account and employers who do not pay the levy will pay 5% of the training cost of each apprentice they take on and remaining 95% will be paid by the government.

Example: Emma is undertaking a level 3 retail team leader apprenticeship with a non-levy employer. The government has set maximum funding bands for this apprenticeship training is £5000. The agreed training cost between employer and the training provider decided is £5000. Out of total £5000 training cost, the government will pay £4750 and the employer will pay £250.

Example: Ava is undertaking a level 3 radio network technician apprenticeship with a non-levy employer, ABC limited. The government has set maximum funding bands for this apprenticeship training is £15000. The agreed training cost between employer and the training provider decided is £15000. Out of total £15000 training cost, the government will pay £14250 and the employer will pay £750. ABC limited has used employer incentives to pay £750 which they have had received from the government for hiring an apprentice.

Apprenticeship (A-Z); Learners

It is a job with training programme where the apprentice/ employee gains the knowledge, skills and behaviour on and off a job and get paid. All apprenticeship training programmes end in achieving formal qualification.You can start an apprenticeship with your existing employer or a new employer.

Anyone with the age of 16 and over not in full-time education can apply for an apprenticeship. No prior qualification needed for apprenticeships either some of the employers might require GSCEs (A-C) in English, Math and Science.

Apprentices are entitled at-least to apprentice wage rate (£6.40) if they are either

  • Aged 16 to 18: The current National Minimum Wage rate for an apprentice is £6.40 per hour.
  • Aged 19 or over and in your first year: The current National Minimum Wage rate for an apprentice is £6.40 per hour.

Example: Emma at age 23 in the first year of her apprenticeship is entitled to a minimum hourly rate of £6.40, but from the second year she will be entitled to National minimum wage rate.

Apprentices are entitled to the minimum wage for their age if they both:

  • are aged 19 or over
  • have completed the first year of their apprenticeship

There is no upper limit for employers to pay to apprentices, employers can pay above to apprentice wage rate and National minimum wage rate.

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