The customer service apprenticeship programmes are developed to support the apprentices in the workplace who deal with customers on a daily basis as part of their job role. Customer experience programmes at levels 2 and 3 develop essential knowledge, skills, and behaviours to ensure organisations are represented in the best possible way and deliver an exceptional customer experience. These apprenticeship programmes are suitable for a wide range of industrial sectors.
Kingdom College offers the following customer service apprenticeship programmes, and these programmes are suitable for existing and new staff based on their training needs.